PRIVACY POLICY

Last updated: January 2, 2026

This Privacy Policy describes how Drink Ame Matcha LLC (DBA AME MATCHA) (“AME MATCHA,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from drinkamematcha.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date.

What Personal Information We Collect

The types of personal information we collect depends on how you interact with our Site and use our Services.

Information We Collect Directly from You

Information you provide to us may include:

  • Name

  • Email address

  • Phone number (if provided)

  • Billing and shipping address

  • Order details and purchase history

  • Account information (if you create an account)

  • Customer support messages and communications

Payment information is processed by third-party payment processors. We do not store full payment card numbers.

Information We Collect Automatically

When you visit our Site, we may automatically collect certain information, including:

  • IP address

  • Browser type and device information

  • Approximate location (based on IP address)

  • Pages visited, clicks, and interactions with the Site

  • Referring/exit pages and URLs

  • Cookies and similar tracking technologies

Information We Obtain from Third Parties

We may obtain personal information from third parties such as:

  • Squarespace (our website platform and ecommerce provider)

  • Payment processors (to process your payments)

  • Shipping carriers (to deliver your order)

  • Marketing and analytics partners (if we use them to improve or advertise our Services)

How We Use Your Personal Information

We may use your personal information to:

  • Provide and operate the Services

  • Process payments, fulfill orders, and deliver products

  • Provide customer support and handle returns/refunds (where applicable)

  • Communicate with you about orders, updates, and inquiries

  • Send marketing communications (only if you opt in)

  • Improve our Site, products, and customer experience

  • Detect, prevent, and investigate fraud or suspicious activity

  • Comply with applicable laws and enforce our policies

Cookies

We use cookies and similar technologies to operate and improve our Site. Cookies may help us:

  • Remember your preferences

  • Enable essential Site functionality

  • Measure and understand Site performance

Most browsers automatically accept cookies by default, but you can remove or reject cookies through your browser settings. Please note that disabling cookies may affect your experience and some Site features.

Analytics and Marketing

We may use cookies, pixels, and similar technologies to help us understand how visitors use the Services and to support marketing and advertising efforts, including showing you relevant ads on third-party websites and social media platforms.

You can control cookies through your browser settings, and you may also be able to manage advertising preferences through your device settings or through the settings on the platforms where you see our ads.

Do Not Track

Some browsers include a “Do Not Track” feature. Because there is no consistent industry standard for responding to Do Not Track signals, we do not respond to these signals in a uniform way.

How We Share Personal Information

We may share your personal information with third parties for legitimate business purposes, including:

  • Service providers that help us operate our business (website hosting, payment processing, shipping, customer support)

  • Marketing or analytics providers (if we use them)

  • When required to comply with the law, respond to lawful requests, or protect our rights

  • As part of a business transaction (such as a merger, acquisition, financing, or sale of assets)

We do not sell your personal information in exchange for money.

Social Media

We maintain social media pages on platforms such as Instagram and Facebook. If you interact with our social media pages (for example, by following, commenting, messaging, or liking our content), your information may be collected by those platforms and is subject to their privacy policies.

We may receive aggregated insights from these platforms (such as engagement statistics) to help us understand our audience and improve our content.

User-Generated Content

If you submit reviews or other content to public areas of the Services, that content may be publicly visible. We are not responsible for the privacy or security of information you choose to share publicly.

Third-Party Links

Our Site may include links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

Children’s Privacy

The Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can delete it.

Security and Retention

We take reasonable measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information.

You may opt out of marketing emails at any time by using the unsubscribe link in our emails. Even if you opt out, we may still send you non-promotional messages related to your orders.

To exercise your rights, contact us using the information below.

Additional U.S. State Privacy Disclosures

If you are a resident of certain U.S. states (including California), you may have additional rights regarding your personal information, such as:

  • The right to know the categories of personal information we collect, use, and disclose

  • The right to access, correct, or delete certain personal information

  • The right to opt out of certain “targeted advertising” or “sharing” of personal information (as those terms may be defined under applicable law)

  • The right not to receive discriminatory treatment for exercising your rights

If we use cookies for analytics or marketing, this may be considered “sharing” under some state laws. We do not sell your personal information in exchange for money.

To exercise your rights, contact us using the information below. We may need to verify your identity before fulfilling your request.

International Visitors

AME MATCHA sells online in the United States. If you access the Site from outside the United States, your information may be transferred to and processed in the United States.

Contact

If you have questions about this Privacy Policy or would like to exercise your rights, contact us at:

General inquiries: info@drinkamematcha.com
Order support: support@drinkamematcha.com

Drink Ame Matcha LLC (DBA AME MATCHA)
1509 Waukegan Road #1059
Glenview, IL 60025
United States